PRIVACY POLICY (DigitivaHub)

Last Updated: February 26, 2026

This Privacy Policy ("Policy") describes how Proxima Market LLC ("DigitivaHub," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information in connection with the DigitivaHub website and marketplace at https://digitivahub.com (the "Services").

By using the Services, you acknowledge that you have read and understood this Policy. This Policy is incorporated into and forms part of our Terms of Service.

1. Information We Collect

We collect the following categories of personal information:

A. Information you provide directly:

• Account registration: name, email address, username, password
• Business/Vendor information: company name, business address, tax identification numbers, bank/payout account details (Vendors only)
• Communications: messages, support requests, feedback, reviews
• Affiliate information: promotional channel details, payment details (Affiliates only)

B. Transaction and order data:

• Order identifiers, purchase amounts, product types, download activity
• Payment metadata (we do not store payment card numbers or full banking credentials; these are handled by third-party payment processors)

C. Technical and usage data (collected automatically):

• IP address, device type, browser type and version, operating system
• Pages visited, time spent, referring URLs, click data
• Cookie identifiers and session data (see Section 7)

D. Compliance and verification data:

• Identity verification data, KYC documents (where applicable for Vendors/Affiliates)
• Fraud detection signals and risk scores

2. How We Use Your Information

We use personal information for the following purposes and legal bases:

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share personal information with:

• Payment service providers: to process transactions and disburse payouts (including Intercash, Novalnet, and other processors we engage)
• Vendors: order and buyer details necessary to fulfill and support your purchase (name, email, order ID)
• Identity verification and compliance services: for KYC/AML checks where required
• Analytics providers: aggregated or pseudonymized usage data for platform analytics
• Legal authorities: when required by law, court order, or to protect the rights and safety of DigitivaHub, Users, or third parties
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to users

All third-party processors are contractually required to handle personal data securely and only for the purposes we specify.

4. Data Retention

We retain personal information only as long as necessary for the purposes described:

• Account data: retained for the duration of your account, plus 3 years after closure for dispute and legal purposes
• Transaction and order records: 7 years (required for tax, accounting, and legal compliance)
• KYC/compliance documents: as required by applicable law (typically 5–7 years)
• Support communications: 3 years from resolution
• Marketing data (email lists): until you unsubscribe or withdraw consent
• Technical/log data: 12 months rolling

After the applicable retention period, data is securely deleted or irreversibly anonymized.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on the Services.

Types of cookies we use:

• Strictly necessary: session management, authentication, cart functionality (no consent required)
• Functional: language preferences, currency settings
• Analytics: aggregate usage statistics to improve the Services (requires consent where applicable)
• Marketing: tracking for affiliate attribution and, where used, advertising (requires consent)

Your cookie choices: You can manage or withdraw cookie consent at any time via our cookie consent tool or your browser settings. Withdrawing consent does not affect processing that occurred before withdrawal. For EU/UK visitors, non-essential cookies will only be set after you provide explicit, opt-in consent (no pre-checked boxes).

6. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include: encrypted data transmission (TLS/HTTPS), access controls, fraud monitoring systems, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials. Notify us immediately at support@digitivahub.com if you suspect unauthorized access.

7. International Data Transfers

DigitivaHub is operated by Proxima Market LLC, based in the United States.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data transfer restrictions, your personal information may be transferred to and processed in the United States or other countries.

Where required, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) or other mechanisms recognized under applicable law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

All users:

• Access: request a copy of personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion, subject to legal retention obligations
• Objection: object to processing based on legitimate interests

EU/EEA/UK users (GDPR):

• Data portability: receive your data in a structured, machine-readable format
• Restriction: request restriction of processing in certain circumstances
• Withdraw consent: at any time, where processing is based on consent
• Lodge a complaint with your local supervisory authority

California residents (CCPA/CPRA):

• Know what personal information is collected and how it is used
• Delete personal information (subject to exceptions)
• Correct inaccurate personal information
• Opt out of sale or sharing of personal information (we do not sell data)
• Non-discrimination for exercising your rights

Residents of other US states with applicable privacy laws (Texas, Virginia, Florida, and others) have similar rights where required by law.

To exercise any right, contact us at support@digitivahub.com. We will respond within the timeframe required by applicable law (typically 30–45 days). We may need to verify your identity before processing your request.

9. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has provided us with data, contact us at support@digitivahub.com.

10. Third-Party Links

The Services may contain links to third-party websites or services. This Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Marketing Communications

We may send you marketing emails with your consent (opt-in at account creation or checkout).

You may unsubscribe at any time by clicking "Unsubscribe" in any marketing email or by contacting support@digitivahub.com. Transactional and service emails (order confirmations, security alerts) are not subject to marketing opt-out.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy with a revised "Last Updated" date. For material changes, we will provide more prominent notice (e.g., email notification or in-platform notice).

Your continued use of the Services after the effective date of changes constitutes acceptance of the updated Policy.

13. Contact Information

For privacy inquiries, data subject requests, or complaints:

Proxima Market LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: support@digitivahub.com
Website: https://digitivahub.com